Home Support Help Desk

Help Desk

It is important to collect the needed information before calling the support staff. This information will vary depending on the who is having the issue.

For a tester

  • Study Number
  • Serial Number
  • Location

For a remote facility

  • Study Number
  • Facility ID

For a client

  • Study Number
  • Client Services Representative

To contact our support staff please call (800) 642-3141.